[Cs-affiliates] Notice: downtime for CS systems 7-8am Tuesday
paulds at bu.edu
Tue Jul 11 09:25:21 EDT 2017
Hi all. This work has been completed, and all public-facing services should
be working normally at this time. Please report any remaining problems to
support at cs.bu.edu.
IS&T ran into some problems during this maintenance that caused it to run
longer than planned. Full service was restored at 9:00AM instead of 8:00AM.
We apologise for any inconvenience this extended downtime may have caused.
On Fri, Jul 07, 2017 at 03:51:23PM -0400, Paul Stauffer wrote:
> Hi all,
> In order to perform some necessary upgrades on the network switches in the
> Computer Science data center, there will be a one hour service outage of
> most CS systems and services from 7:00am to 8:00am on Tuesday, July 11.
> During this window, please expect that most of our systems and services will
> not be operational. Most systems in our data center will lose network
> connectivity, so established login sessions may time out or terminate. NFS
> access will be disrupted, so filesystem IO may block for extended periods,
> causing running processes to pause. Authentication and logins to our Linux
> systems will not be possible during this downtime. For the most part,
> logins and use of Windows and Mac systems will not be impacted, however
> access to most CS resources (printers, fileservers, websites) will not be
> We are hoping to restore full service by 8:00am (and possibly sooner). We
> will send out a follow-up message when service restoration is complete; but
> note that we will be unable to send notifications prior to that if there is
> a delay in completing this work.
> Please contact support at cs.bu.edu if you have any questions. We apologise in
> advance for any inconvenience. This work should help make such widespread
> downtimes much rarer in the future.
> - Paul
> Paul Stauffer <paulds at bu.edu>
> Manager of Systems Administration
> Computer Science Department
> Boston University
Paul Stauffer <paulds at bu.edu>
Manager of Systems Administration
Computer Science Department
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